Finals' Question #4

1. Describe or define KBS.

Knowledge-Based Systems focuses on systems that use knowledge-based techniques to support human decision-making, learning and action. Such systems are capable of cooperating with human users and so the quality of support given and the manner of its presentation are important issues.

A computer system this is design to imitate human problem-solving by means of artificial intelligence and reference to a database of knowledge on a particular subject. It uses artificial intelligence or expert system techniques in problem solving processes.

2. Distinguish KBS from MIS.

Knowledge-Based Systems focuses on systems that use knowledge-based techniques to support human decision-making, learning and action. Such systems are capable of cooperating with human users and so the quality of support given and the manner of its presentation are important issues.

3. Illustrate (give examples) how KBS can improve company's competitive advantage and organizational performance.

knowledge-based systems, the journal covers the design process, the matching of requirements and needs to delivered systems and the organizational implications of introducing such technology into the:

(1)workplace and public life,

(2)Expert systems, application of knowledge-based methods, and integration with conventional technologies,

(3)Software tools for KBS construction, decision-support mechanisms, user interactions, organizational issues,and knowledge acquisition